Ad Law Insights - Legal and Regulatory Updates
FTC + state attorneys general digital marketing compliance, investigation + enforcement advocacy by FTC lawyer to Internet business community
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On January 6, 2025, the Federal Trade Commission issued its biennial report to Congress on the National Do Not Call (DNC) Registry that illustrates consumers placed more than 258 million telephone numbers on the Federal Do Not Call Registry as of the end of fiscal year 2025, an increase of more than 4.8 million from the previous fiscal year.
According to the Report, the FTC received more than 2.6 million Do Not Call complaints in fiscal year 2025 — an increase from the previous fiscal year — with consumers mostly reporting these violations came via robocalls, as opposed to live telemarketing.
According to FTC attorneys, debt reduction schemes, imposters (calls pretending to be government, business, or family and friends), and medical and prescription inquiries led the list of commonly reported unwanted telemarketing calls in FY 2025, followed by calls related to energy, solar, and utilities, as well as home improvement and cleaning services.
The FTC continues to track how technology affects the DNC Registry and the consumers and telemarketers who access it. For many years, telemarketers have used automated dialing technology to make pre-recorded calls, commonly known as robocalls. Such calls can be made in large numbers with little expense, leading to a significant increase in telemarketing robocalls, including illegal robocalls. According to the Report, the number of consumer complaints about illegal telemarketing robocalls steadily decreased from FY 2017 through FY 2024.
While the number of complaints about robocalls ticked up in FY 2025, reports remain substantially lower than their peak in FY 2017.
On January 5, 2025, NYC Mayor Zohran Mamdani, joined by Attorney General Letitia James, City Council Member Julie Menin, and DCWP Commissioner Sam Levine, announced that it has signed two executive orders: to combat businesses’ deceptive use of junk fees and crackdown on subscription tricks and traps that that drain money from New Yorkers and make essential goods and services less affordable.
Following the signing, DCWP will begin outreach to businesses to ensure compliance with city law and signal immediate consequences. Contact an experienced New York DCWP (DCA) defense lawyer if you have been contacted by the NY DCWP or the NY Office of the Attorney General relating your billing practices.
“New Yorkers deserve to know exactly what they are paying, how much it will cost, and whether they are signing up for an ongoing charge — before a single dollar leaves their account. Instead, too many people are hit with hidden fees and blindsided by subscription traps they never knowingly agreed to and cannot easily escape,” said Mayor Mamdani. “In the midst of an affordability crisis that is already pushing working New Yorkers out of their city, these deceptive practices put even more strain on household budgets. This executive order restores what should have always been the case: transparency in pricing, accountability for companies, and full compliance with the law.”
“New Yorkers are paying too much for everyday services because of hidden, unexpected junk fees and illegal subscriptions traps.
AI-generated advertisements are a double-edged sword. Digital marketers should be properly advised on risks related to such use in conjunction with advertising campaigns.
For example, the growing use of artificial intelligence in advertising has recently resulted in New York State enacting a new law that carries clear compliance obligations and monetary penalties for advertisers that fail to comply.
On December 11, 2025, New York Governor Kathy Hochul signed S.8420-A/A.8887-B, a first-of-its-kind legislation. The new law requires transparency in digital and social advertising. In short, the new law requires a “conspicuous disclosure” when an advertisement includes a “synthetic performer” in a commercial advertisement.
What is a “Synthetic Performer”?
As set forth by the statute, a “synthetic performer” means a digitally created asset created, reproduced, or modified by computer, using generative artificial intelligence or a software algorithm, that is intended to create the impression that the asset is engaging in an audiovisual and/or visual performance of a human performer who is not recognizable as any identifiable natural performer.
What are the Disclosure Requirements Under the New Law?
Any person, firm, corporation, or association (or their agents or employees) engaged in the business of dealing in any property or service who for any commercial purpose produces or creates an advertisement before the public in New York respecting any such property or service, in any medium or media in which such advertisement appears, shall “conspicuously” disclose in such advertisement that a synthetic performer is in such advertisement,
As previously covered here and here, in March 2025 the Office of the Attorney General for the State of New York introduced the Fostering Affordability and Integrity Through Reasonable (“FAIR”) Business Practices Act in the State Senate and State Assembly. The proposed legislation is intended to revise Article 22-A of New York’s General Business Law.
The FAIR Business Practices Act passed the State Legislature in June 2025.
On December 20, 2025, New York Governor Kathy Hochul officially announced the signing of the historic consumer protection law. The legislation expands and strengthens New York’s primary consumer protection law, GBL §349, for the first time in 45 years. The new law now protects New Yorkers from unfair, abusive, and deceptive business practices.
“The FAIR Business Practices Act will help us tackle rising costs and protect working families and small businesses,” said Attorney General James. “I am proud to have worked alongside Senator Comrie and Assemblymember Lasher to update our most important consumer protection law for the first time in 45 years to stop predatory lenders, abusive debt collectors, dishonest mortgage servicers, and so much more. At a time when the federal government is abandoning working people and raising the cost of living, this law will help us stop companies from taking advantage of New Yorkers. I thank Governor Hochul, Senate Majority Leader Stewart-Cousins, and Assembly Speaker Heastie for their leadership and look forward to working together to make our state more affordable.”
“I commend the Governor and Attorney General James for advancing the FAIR Business Practices Act,
On December 3, 2025, the Federal Trade Commission announced that it has given final approval to an order against a telemedicine company and its principals, requiring them to stop the alleged deceptive advertising of weight-loss programs and to stop the alleged use of deceptive and unfair billing and cancellation practices.
In its July 2025 complaint, the FTC alleged that the company and certain individuals associated therewith “exploited skyrocketing interest in prescription glucagon-like peptide 1 agonist (GLP-1) weight-loss drugs like and Ozempic.” FTC lawyers also alleged they sold weight-loss programs with undisclosed costs and membership commitments, made unsubstantiated claims about the weight loss achieved by their clients, used fake testimonials, and unfairly distorted consumer reviews.
According to the FTC, the firm and its principals also allegedly failed to process cancellation and refund requests in a timely manner and failed to obtain express informed consent before charging consumers or making recurring debits, according to the complaint.
The final order requires the foregoing parties to pay $150,000, which is expected to be used to provide refunds to consumers.
The final order also:
- prohibits them from misrepresenting the cost of telehealth services;
- requires competent and reliable evidence to support claims about the average or typical results users will achieve;
- prohibits misrepresentations that reviews are truthful or from real consumers, and requires disclosure of any unexpected material connection with endorsers or reviewers;
- prohibits manipulation of reviews;
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About This Blog and Hinch Newman’s Advertising + Marketing Practice
Hinch Newman LLP’s advertising and marketing practice includes two decades successfully resolving some of the highest-profile Federal Trade Commission (FTC) and state attorneys general digital advertising and telemarketing investigations and enforcement actions. As FTC attorneys, the firm possesses superior compliance knowledge and deep legal advocacy experience in the areas of advertising, marketing, lead generation, promotions, e-commerce, privacy and intellectual property law. It has also been selected to author the Consumer Protection Section of the prestigious American Lawyer Media International Federal Trade Commission: Law, Practice and Procedure Treatise, a comprehensive resource for developments of concern to advertisers, marketers and legal professionals that practice before the Commission. Through these advertising and marketing law updates, Hinch Newman LLP provides commentary, news and analysis on issues and trends concerning developments of interest to digital marketers, including FTC and state attorneys general advertising compliance, civil investigative demands (CIDs), and administrative/ judicial process.